Contact Us

Contact Information

GoTrustMe SL

Email:
support@gotrustmesl.com

WhatsApp:

+232 99 008841

Address:
Freetown, Sierra Leone

Get in Touch

    FAQ Questions & Answers

    How does GoTrustMe SL work?

    GoTrustMe SL connects buyers with verified vendors across Sierra Leone for safer online shopping.

    When is payment released to the seller?

    Payments are only released after delivery confirmation from the buyer.

    What payment methods are accepted?

    We accept Orange Money, Afri Money, cash on delivery, and selected mobile payment options.

    How do I become a seller?

    Click β€œBecome A Seller” at the top of the website and complete the vendor registration form.

    Does GoTrustMe SL offer nationwide delivery?

    Yes, we support delivery across Freetown and provinces in Sierra Leone.

    What happens if I receive the wrong item?

    Contact our support team immediately and we will assist with dispute resolution.

    Are vendors verified?

    Yes, vendors go through a verification process before selling on the platform.

    How can I contact support?

    You can use the contact form or email support@gotrustmesl.com